Job Description
Position: Amazon Warehouse | Customer Service – Amazon Hiring Now!
Amazon Locker+ Customer Service AssociateJob Overview You are on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+ retail locations. We are looking for associates who are ready to delight our customers with quality service, have an up-for-anything attitude, and thrive in an ever-changing environment. Our associates go beyond assisting with customer orders, they connect personally with our customers and uplift their lives – even if for just a few moments. Associates work in designated retail locations – where it is convenient for our customers – helping facilitate the delivery and return of customer orders.Duties & Responsibilities
- Some of your duties may include:
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- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions they may have.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker+ location, including opening and closing site.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
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- You will also need to be able to:
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- Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation
- Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation
- Use carts, dollies, hand trucks, and other gear to move items around
- Go up and down stairs (where applicable)
- Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week.
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What it is like at Amazon Locker+ locations
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- Safety. Your safety is important to us, so we provide safe working conditions.
- Surroundings. You will be behind a counter, working with customers. Depending on the Locker+ site, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse.
- Activity. You will be on your feet for the majority of your shift, helping customers and sorting packages.
- Temperature. Our Locker+ locations are in comfortable, climate-controlled environments.
- Noise level. Sound levels are minimal, what one would expect in a grocery store.
- Dress code. Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required and protective safety footwear are required in select business units. Depending on the role or location, Amazon provides a $110 Zappos gift code towards the purchase of shoes, in order to have you prepared for your first day on the job.
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Why You will Love Amazon
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- We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support
your goals
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- .Our
jobs
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- are nearby, with great pay, and offer
work-life balance
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- .
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- Schedule flexibility. Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed. Learn more about our schedules.
- Shift options. Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends. Find out more about our shifts.
- Anytime Pay. You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). Learn more about Anytime Pay.
Our
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workplace
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- is unlike any other.
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- State-of-the-art facilities. We have modern warehouses that are clean and well-organized.
- Safety. Your safety is important to us, so we provide protective gear. All teams share safety tips daily.
Our
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team
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- supports and listens to you.
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- Culture. Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups.
- Team environment. Work on small or large teams that support each other in a workplace that is been ranked among the best workplaces in the world.
- New skills. Depending on the role and location, you will learn how to use the latest Amazon technology – including handheld devices and robotics.
Our
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company
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- supports
your goals
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- Benefits. Many of our shifts.
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