Job Description
Job Summary
We are seeking an enthusiastic and results-driven Assistant Manager to join our dynamic team in Dallas. As an Assistant Manager, you will play a pivotal role in overseeing daily operations, managing team performance, and contributing to the overall success of our organization. This is a perfect opportunity for someone looking to advance their career in management within a supportive and growth-oriented environment.
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Key Responsibilities
- Supervise and coordinate day-to-day operations to ensure efficiency and effectiveness.
- Assist the Manager in setting and achieving team goals and objectives.
- Provide guidance, training, and motivation to team members.
- Monitor and evaluate staff performance, offering constructive feedback.
- Handle customer inquiries, complaints, and escalations professionally.
- Ensure compliance with company policies, procedures, and standards.
- Prepare reports on team performance and operational progress.
- Collaborate with other departments to improve workflow and service delivery.
- Maintain a positive and professional workplace culture.
Required Skills and Qualifications
- Bachelors degree in Business Administration, Management, or a related field (preferred).
- Proven experience in a supervisory or assistant management role.
- Strong leadership and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficient in MS Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
- Exceptional communication skills, both verbal and written.
- Ability to manage time effectively and handle multiple priorities.
- Customer-oriented mindset with a focus on achieving satisfaction.
Experience
- Minimum of 2-3 years of experience in a supervisory or similar role.
- Experience in retail, hospitality, or a service-oriented industry is a plus.
Working Hours
- Full-time position with flexible scheduling options.
- Typical work hours: Monday to Friday, 9:00 AM – 6:00 PM.
- Occasional weekend or evening availability may be required based on operational needs.
Knowledge, Skills, and Abilities
- In-depth knowledge of management practices and principles.
- Strong analytical skills to assess situations and implement effective solutions.
- Ability to inspire and lead a team towards achieving common goals.
- Adaptability to changing business environments and priorities.
- Commitment to fostering an inclusive and diverse workplace culture.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional development and career advancement.
- 401(k) retirement plan with company match.
- Employee wellness programs and discounts.
Why Join Us
At New York City Jobs, we believe in empowering our employees to achieve their professional aspirations. Joining our team means working in a collaborative and innovative environment where your contributions are valued, and your career growth is supported. We take pride in fostering a culture that celebrates diversity, inclusivity, and excellence.
How to Apply
To apply for the Assistant Manager position in Dallas, please submit your updated resume and a cover letter outlining your qualifications and motivation for applying. Applications can be sent via our online portal or emailed to us with the subject line: Assistant Manager Application.
Hurry, applications close soon! Take the next step in your career today.
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