Job Overview
Starbucks is hiring Chat Support Associates to join our remote customer service team. In this role, you will assist customers via live chat, resolve inquiries, and provide product and service support. If you have strong communication skills and enjoy helping customers, this is a great opportunity to work from home with a flexible schedule.
Key Responsibilities
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Respond to customer inquiries through live chat in a timely and professional manner
Assist with product information, order tracking, and account-related questions
Troubleshoot basic technical issues such as login or payment problems
Provide accurate and clear responses to customer concerns
Maintain detailed records of customer interactions and resolutions
Work closely with internal teams to improve customer satisfaction
Skills & Qualifications
Excellent written communication and typing skills
Strong problem-solving abilities and attention to detail
Basic knowledge of computers and customer service tools
Ability to multitask and handle multiple chat conversations at once
Self-motivated and comfortable working independently in a remote setting
High school diploma or equivalent; additional certifications are a plus
Why Join Starbucks?
Competitive pay based on experience
Fully remote position with flexible work hours
Weekly direct deposit payments
Paid training and career development opportunities
Health, dental, and vision benefits for full-time employees
How to Apply
Starbucks is looking for motivated individuals to join our Chat Support Team and deliver excellent customer service from home. Apply today and start your remote career with Starbucks.
