Job Description
The Clinical Research Director (CRD) is the Clinical Operations lead in a country/cluster and is responsible for execution of all Clinical Trials in scope for GCTO country operations.
Adherence to GCP, local and global policies and procedures to conduct high-quality, inspection ready studies is essential. The position is accountable for trial quality and audit responses and completion of CAPAs. The incumbent ensures a single point of contact for managing clinical trial execution in all its aspects across phases in scope of GCTO within the country/cluster.
The position has multiple touch points across the company which will be dependent on country/cluster and the study type and stage.
CRD is the primary country/ cluster level contact for GCTO and has the following key responsibilities:
- Supports the regional GCTO leadership team, leading strategic development of their country / cluster to deliver clinical trials as per global clinical research pipeline requirement.
- Strategic country / cluster representative for initiatives at all levels of the organization.
- Build and lead the team to effectively manage resources ensuring appropriately skilled and high performing team to effectively deliver the portfolio across therapy areas and achieve on agreed GCTO, GCD, and our Research & Development Division objectives.
- Leads strategic development and management of institutional & investigator relationships in conjunction with our Research & Development Division / GCD Therapy Areas, and when appropriate Human Health.
- Working with regional and global colleagues develops and executes the GCTO strategy for the country/cluster – such as Industry associations.
Leadership and Management of the GCTO country / cluster Organization:
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- Recruits and hires talent.
- Proactively manages and develops talent.
- Proactively identifies new opportunities and gaps to support emerging needs and addresses by reallocating and training of existing staff and/or external recruitment.
- Creates an empowering, compliant, collaborative, and innovation-focused work environment.
- Builds a culture of quality and compliance through training, oversight, and collaboration.
- Oversight to ensure appropriate scientific and operational training for staff members.
Clinical Operation Management:
- Ensures a single point of contact for managing clinical trial execution in all its aspects across all studies & phases in scope of GCTO within the country/cluster.
Leadership and oversight of the following:
- Our Research & Development Division / GCD / GCTO goals, initiatives and expectations.
- Development and delivery of company standards in given geography.
- Activities of all cluster/country level GCTO team & all programs and studies.
- Approved administrative budget to support GCTO team (e.g., salaries & travel).
- Country level operational study budgets.
- Regulatory Inspections and internal audits; responding to inquiries by health authorities, ethics committees, and internal auditors in conjunction with CCQM, compliance, Regulatory, Pharmacovigilance (PV) and Medical Affairs.
- Responsible and supports development of audit responses and completion of CAPAs.
Collaborates and supports:
- Functional Service Provider (FSP) Senior, Regional and local Leadership to ensure adequate and appropriate resourcing for company internal clinical trial portfolio.
- Clinical Research Organization (CRO) Senior, Regional and local Leadership to ensure the successful conduct of outsourced clinical trials.
Engagement With Key External Stakeholders
- Supporting Management and the clinical operations of studies managed by GCTO.
- Support the development and management of Investigator and operational relationships in conjunction with all our Research & Development Division Therapy Areas, and when appropriate Human Health colleagues.
- Contribute to the program life-cycle management through effective study allocation and execution (prioritizing programs, working with Key Opinion Leaders (KOLs), etc.).
Quality / Compliance Adherence / Standard:
- Ensure that compliance, quality and timeline objectives are met for all trials executed in the country.
- Sets clear performance standards and holds self and organization accountable for achieving results. Embraces GCTO metrics and performance standards (KPI’s).
- Work collaboratively in a matrix organization with all groups within GCTO, especially with Clinical Sciences and Study Management (CSSM), Clinical Quality Managers (CQMs) and Regional Operations Teams, to deliver objectives.
- Take responsibility for any clinical audits, working closely with the Quality Assurance (QA) group and the Good Clinical Practice Quality and Compliance Council (GCP QCC).
Extent of Travel: up to 30%
CORE Competency Expectations:
- Significant Management experience in a Clinical Trials setting with the ability to service and collaborate with different stakeholders within GCTO and our Research & Development Division in a matrix organization.
- Management expertise should cover management of budget, travel, resources, headcount, processes (and controls), productivity, quality and project delivery.
- A complete understanding of ICH GCP and Global/Regional/Local regulatory requirements is required.
- Strong Communication skills requiring proficiency in written and spoken English and preferably local language. The incumbent must be competent and effective in written and verbal communication.
- Strategic thinking.
Behavioral Competency Expectations:
- High emotional intelligence.
- Strong leadership that will attract, motivate, inspire, develop and retain talented staff. In addition, Leadership skills that enable and drive alignment with the goals, purpose and mission of our Company’s Research Labs, Global Clinical Development (GCD) and GCTO
- Positive proven success in people management.
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