GoDaddy Looking for System Administrator (Chat Bot) – India, Remote at Remote -id-1394

by
Job description
Location Details: USA, Remote
At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely.

Remote: This is a remote position, so you’ll be working from home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.

Do you want to have a global influence while working from India? Then this is the opportunity for you! GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. Our mission is to make opportunity more inclusive for all and fuel a new generation of entrepreneurial endeavors. The Digital Care organization deploys and configures the platform that is the backbone of all Messaging and Chat activity in GoDaddy and any of its partner brands. Exposure to contact methods SMS, and WhatsApp for customer support is a plus!

Other Posts You May Be Interested In

The Systems Administrator maintains the GoDaddy live person platform on our website. The Administrator is responsible for making changes to the contact system at the behest of the business operation. We are key players in incident management associated with the system and work across instances of the messaging platform to play a key role in the development of the second-level technical support platform. We are also accountable for data collection from instances across the platform and for ensuring that the data is formatted and delivered to the accurate repositories for use in business decision-making.

What you’ll get to do:

  1. Maintaining the test environment and deploying changes for testing in that environment
  2. Complete updates and changes with oversight from the platform administrator
  3. Address system problems and update service incidents with details
  4. Participate in on-call rotations to provide 24/7 support for our systems and join engineering discussions when urgent scenarios arise
  5. Developing new capabilities for level two technical support and maintaining that platform for continuous detailed operation
  6. Stewardship of platform updates and maintenance
  7. Ownership of safe platform turn-up/down protocols during incidents
  8. Collection, formatting, and transport of platform data
  9. Ticket/incident administration and recovery tactics

Your experience should include:

  1. 3+ years of Systems Admin experience, preferably in a contact centre setting
  2. Experience in a Web-based SAAS environment
  3. Good understanding of web technology and how they work well with multiple systems
  4. Basic development and understanding of bot automation
  5. BS or equivalent experience in computer science, information systems, or a related subject area
  6. Ability to develop API calls
  7. Proficiency in JavaScript/NodeJS and PHP
  8. Experience with incident management and emergent recovery tactics, testing, and deployment skills
  9. Experience in Salesforce; Amazon system understanding is a plus
  10. Understanding async contact methods SMS, and WhatsApp for customer support is a plus

About us: GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. Our mission is to give our customers the tools, insights, and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.

GoDaddy Looking for System Administrator (Chat Bot) – India, Remote at Remote -id-1394

Amazon
View Company Details

Leave a Comment

Who we are

Welcome to careers.techlabrepairs.com, the premier platform designed to streamline your job search across the internet. Our objective is clear: to enhance the job-seeking experience by consolidating job listings from various reliable sources into one accessible location, ensuring a wealth of opportunities is just a click away.
In the current fast-paced environment, job hunting can be daunting. With numerous job boards, recruitment firms, and corporate career pages to navigate, identifying the ideal position often becomes a laborious task. This is where we come in. At careers.techlabrepairs.com, we have developed a website that compiles job listings from a diverse array of reputable sources, reducing the time and effort required to find your next career opportunity.

Our Vision
Our vision is to offer job seekers a seamless and efficient pathway to discovering top-tier employment opportunities. Recognizing that each job seeker has unique preferences and requirements, we strive to provide a platform with a comprehensive range of job listings catering to the diverse needs of all professionals.
We advocate for a job search process that is straightforward and accessible. By aggregating listings from leading job boards, corporate career sites, and recruitment agencies, we simplify the process of finding roles that align with your skills, experience, and career aspirations. With careers.techlabrepairs.com, there's no need to jump between different websites—everything you require is right here.

Why Choose Us?
Comprehensive Listings Our platform gathers job listings from trusted sources across the web, ensuring access to a vast array of opportunities. Whether you seek remote work, freelance projects, part-time roles, or full-time positions, we provide options across numerous industries, from technology and healthcare to marketing and finance, ensuring you find the perfect match for your expertise.

User-Friendly Experience
Navigating job listings should be straightforward, not burdensome. Our user-friendly interface facilitates easy searching, filtering, and application processes. Our search functionality allows you to refine listings by location, job type, salary range, and more, enabling swift identification of positions that meet your criteria.

Up-to-Date Listings
We maintain a platform that reflects the latest job openings by regularly updating our listings. This ensures access to fresh job postings, providing you with a competitive advantage in the job market.

Tailored Results
Utilizing advanced algorithms, our platform delivers personalized job recommendations based on your preferences and search history. By understanding your career objectives, we present the most relevant opportunities, helping you find the best positions swiftly.

For Employers & Recruiters
careers.techlabrepairs.com serves not only job seekers but also employers and recruiters, offering a robust platform to showcase job openings to a wide and diverse audience. By posting listings on our site, you can reach a larger pool of qualified candidates, facilitating a quick and effective connection with top talent. Our mission is to assist employers and job seekers in making the perfect match, enhancing the hiring process's efficiency and dynamism.

Our Commitment
At careers.techlabrepairs.com, we are dedicated to making the job search process smoother for everyone. We aim to provide accurate, reliable, and current job listings in a user-friendly environment. Understanding the challenges of job searching, we are here to support you at every stage. Whether embarking on your career journey or seeking advancement, careers.techlabrepairs.com is committed to helping you thrive.

Thank you for choosing us as your trusted partner in job search. We look forward to assisting you in finding the ideal job and advancing your career to new heights.

Disclaimer: Job Posting Sources

Various reliable job search engines, such as Indeed, LinkedIn, ZipRecruiter, CareerBuilder, Monster, Glassdoor, Getwork, Snagajob, and FlexJobs, are the source of the job postings on our platform. Although we make every effort to present accurate and current information, we are unable to guarantee the accuracy, completeness, or dependability of the job postings from these outside sources.

When applying for jobs found on these platforms, users are advised to perform their own due diligence. We are not liable for any errors, omissions, or inaccuracies in the job postings, and neither do we support any particular employer or job posting.

Additionally, please be aware that job listings may change without warning and that some may not be relevant or active at the time of viewing.

Users who access job postings from these outside sources through our platform consent to indemnify us for any liability resulting from the use of such information.