American Express is hiring: Manager – Global Influencer & External Speaker Strat ID-1416

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You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

The American Express Corporate Affairs & Communications (CA&C) organization is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility initiatives

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This role reports to the Director, Global Influencer & External Speaker Strategy and will collaborate closely with cross-functional partners across Corporate Affairs & Communications (CA&C), Brand, Colleague Experience Group (HR), and enterprise functions. This individual will support and operationalize global talent vetting across the enterprise.

How will you make an impact in this role?

  • Manage the end-to-end process to vet global talent, including third-party influencers and external speakers, including facilitating day-to-day requests, tracking and documenting activity, and conducting research and analysis as needed
  • Be at the forefront of the news cycle and social media and influencer activity through proactive always-on listening and monitoring
  • Establish and operationalize consistent processes, guidelines, and best practices for talent engagements to ensure brand alignment
  • Serve as a day-to-day liaison between the Central Vetting team, CA&C, Brand, Colleague Experience Group (HR) and external agency partners
  • Contribute to the teams overall communication strategy that supports successful enterprise integration including the development of briefs, toolkits, etc.
  • Establish systems, tools and communications to track, coordinate and ensure consistency across talent engagements to drive efficiency and mitigate brand and reputational risk
  • Provide insights and reporting for senior leaders

Minimum Qualifications

  • 4 years experience in communications and/or operations
  • Demonstrated marketing, communications, operations, and/or strategy experience
  • Strong writing and communication skills
  • Understanding of the influencer, social and talent landscape, as well as brand risk and safety controls required to protect a global brand
  • Highly motivated self-starter who can operate successfully in ambiguous situations
  • Outstanding communication and organizational skill
  • Strong team player with ability to build relationships and influence decisions to get things done
  • Passion for innovation, technology, risk management and brand

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogac
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is hiring: Manager – Global Influencer & External Speaker Strat ID-1416

American Express
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