Employee Relations Manager, Amazon Employee Relations DE, AT & NL id-7222

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Employee Relations Manager, Operations – Austria

Job ID: 2804082 | Amazon Development Center Austria GmbH – E29

***Location flexible, Germany wide locations available (Berlin, Munich, Frankfurt, Hamburg), Amsterdam, Vienna***

We are looking for a Manager Employee Relations.

Join an exciting, fun-to-work-with and inclusive team with a great mission: help Amazon to become ‘Earth’s Best Employer and Earth’s Safest Place to Work.’

Your Role: Manager Employee Relations/ Labor Relations

Employee engagement is at the heart of everything we do. We care about our employees so that they can care about our customers. You will have Ownership for ensuring that fair, consistent and transparent employee relations processes are applied at the sites, making them a great place to work. Amazon respects the right of our employees to establish and join works councils, choosing and engaging in constructive negotiations. You will be providing guidance to senior leadership teams when developing or implementing programs and projects to foster a positive and engaging relationship. You support Amazon organization with strategic and operational advice in terms of trade unions. You will also partner with different relevant stakeholders for all labor relations related topics.

Business Area: Operations

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Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and often exceeding their expectations make us feel good. The Operations teams in our fulfillment centers are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfillment center to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it.

Travel expected at 30-40%.

A day in the life

The day-to-day working life of an ER Manager will be ever changing. One day, you will be on-site supporting the local Leadership Team, may it be during a period of change, a period of works council elections, while trade union activities are ongoing or other. The next day, you will be supporting projects relevant for all sites of the business line(s) you are supporting and work with colleagues from the EU ER Team which support your line of business in other countries. You will be embedded in a fun-to-work with team and as such also get your share in reaching our team goals and work on Austria-wide projects covering all lines of business.

BASIC QUALIFICATIONS

• The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and capability to succeed in a fast moving and customer-focused commercial environment.

• Have some years of relevant HR/ER experience in Austria with work councils and/or unions (and maybe also in Germany), ideally within a high volume, fast-paced and customer focused environment.

• Problem solving and analytical capability; experience of managing ambiguity and analyzing HR metrics to find root causes and develop short, medium and long-term plans.

• Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees.

• Have emotional intelligence and a proven hands-on attitude, be flexible and adaptable.

• Strong change management, communication, negotiation and influencing skills.

• Fluent in German and English.

• Ideally law degree and/or MBA.

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

– Good understanding of MS Office tools (Outlook, Excel) and HR information systems would be advantageous.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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