Inside Sales Representative – Provider Channel (West) #3944 id-7811

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About the position

The Inside Sales Representative (ISR) for the Provider Business Unit at GRAIL is responsible for expanding the engagement capacity of the sales team by directly interacting with healthcare providers to educate them about Galleri tests. This role focuses on increasing active prescribers and accession volume within the Provider Channel, primarily through virtual engagements. The ISR will work closely with the Manager of Inside Sales and the Area Director to achieve business goals and support the growth of the Provider Business Unit.

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Responsibilities

  • Engage ordering providers and office staff within Provider Area whitespace to educate them on Galleri and the unmet need for MCED.
  • Maintain high awareness and ensure appropriate pull-through of accession volume within ordering practices.
  • Conduct a combination of cold calls (30 per day), cold emails, LinkedIn messaging, and other outbound communication methods to reach target audiences and schedule sales interactions.
  • Provide service support for active prescribers in whitespace, including kit supply and ongoing AI resolution with Customer Service.
  • Field inbound leads from whitespace to onboard new provider accounts.
  • Qualify inbound leads for GGCs from marketing and other sources, assessing interest and creating initial demand before passing high potential leads to GGCs.
  • Generate new leads for GGCs among targeted, non-user providers within GGC covered territories.
  • Support other strategic Area business goals, such as speaker program recruiting and follow-up, at the request of the Area Director.
  • Support marketing and sales teams to increase efficiency and effectiveness of the lead funnel and accelerate active prescriber growth.

Requirements

  • Experience in sales or a related field, preferably in healthcare or medical sales.
  • Strong communication skills, both verbal and written, to effectively engage with healthcare providers.
  • Ability to work independently and manage time effectively in a remote environment.
  • Proficiency in using CRM software and other sales tools to track leads and customer interactions.

Nice-to-haves

  • Experience with next-generation sequencing (NGS) or cancer detection technologies.
  • Familiarity with the healthcare provider landscape and medical terminology.
  • Previous experience in a remote sales role.

Benefits

  • Flexible time-off
  • 401k with company match
  • Medical, dental, and vision plans
  • Mindfulness offerings
  • Annual bonus plan tied to performance
  • Long-term incentive plan.

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