At GoDaddy, we believe that every idea, no matter how small, has the potential to grow into something amazing. As the world’s largest domain name registrar and leading web hosting provider, we are dedicated to empowering entrepreneurs to succeed online. We are seeking a highly motivated and detail-oriented Operations Analyst with expertise in Salesforce to join our dynamic team. If you are passionate about using data to drive business decisions and thrive in a fast-paced environment, we want to hear from you!
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- Conduct data analysis and provide insights to support business decisions.
- Develop and maintain reports and dashboards using Salesforce.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Monitor and troubleshoot issues related to Salesforce data and processes.
- Identify trends and patterns in data to inform strategic planning.
- Communicate findings and recommendations to relevant stakeholders.
- Conduct regular audits to ensure data accuracy and integrity.
- Develop and maintain documentation for processes and procedures.
- Stay updated with industry trends and best practices in data analysis and Salesforce.
- Provide training and support to team members on Salesforce and data analysis techniques.
- Collaborate with IT teams to implement system upgrades and enhancements.
- Maintain a high level of confidentiality and integrity in handling sensitive data.
- Proactively identify and address potential data-related risks.
- Adhere to company policies and procedures.
- Continuously seek opportunities to improve processes and increase efficiency.
Job Qualifications
· Bachelor’s Degree In Business Administration, Computer Science, Or A Related Field.
· Minimum 2 Years Of Experience As An Operations Analyst, Preferably In A Salesforce Environment.
· Extensive Knowledge Of Salesforce Software, Including Administration, Customization, And Reporting.
· Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Resolve Issues In A Timely Manner.
· Excellent Communication And Collaboration Skills, With The Ability To Work With Cross-Functional Teams And Present Findings To Stakeholders.
Required Skills
· Communication Skills
· Project Management
· Data Analysis
· Reporting
· Process optimization
· Workflow design
· Training and Development
· Problem-Solving
· Salesforce Administration
· Technical Proficiency
· System integration
· Crm Expertise
Soft Skills
· Communication
· Conflict Resolution
· Emotional Intelligence
· Leadership
· Time management
· Interpersonal Skills
· creativity
· Teamwork
· Adaptability
· Problem-Solving
Operations Analyst – Salesforce id-1395