Patient Relations Coordinator -id-7533

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Patient Relations Coordinator Regenerative Medicine Practice

Fort Myers, FL | Full-Time | Monday-Friday | No Nights or Weekends

Are you a dynamic, people-oriented professional with a passion for healthcare and a knack for sales?

Do you thrive in a fast-paced, patient-focused environment where you can make a real impact?

If so, we want YOU to join our elite regenerative medicine practice in Fort Myers, FL!

At our clinic, we do things differently. We specialize in cutting-edge, non-surgical diagnostics and treatments to help patients achieve lasting relief from pain, injury, and seemingly strange unrelated symptoms without medications or unnecessary surgeries. Our patients travel from all over the world for our care, and we need a rockstar Patient Relations Coordinator to be the warm, knowledgeable first point of contact on their journey to healing.

What You’ll Do:

Greet patients with warmth, ensuring a seamless check-in and check-out experience

Handle inbound calls and email inquiries, educating potential patients about our services and booking appointments

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Confidently follow up on leads, helping patients understand the value of our care and converting inquiries into scheduled consultations

Manage patient records, scheduling, and accounts with precision and professionalism

Collaborate with the clinical team to ensure every patient receives top-tier care from their first contact to their follow-up

Who You Are:

A strong communicator with a friendly, professional demeanor and excellent phone etiquette

Experienced in customer service, sales, or healthcare administration (bonus points if in a medical or wellness setting)

Naturally persuasive and able to confidently discuss treatments in a way that educates and builds trust, never feeling salesy

Highly organized and efficient, able to multitask and keep up in a fast-paced office

Tech-savvy, familiar with EMRs, CRMs, and Microsoft Office (Outlook, Word, Teams, Excel)

Comfortable handling accounts receivable and basic math-related tasks

Why Join Us? What We Offer!

Competitive salary + annual performance-based bonuses

Comprehensive benefits, including:

  • Health insurance (low monthly cost, HSA, FSA, PPO options)
  • 401K + Profit-sharing plan (employer contributes annually)
  • Free in-house regenerative medicine treatments
  • Family discounts on regenerative therapies
  • $125 monthly stipend for wellness products (DoTerra Oils, FullScript Nutritionals)
  • 5-year & 10-year anniversary trips to celebrate your career milestones

Ongoing training & professional development – we invest in your growth!

A supportive, team-driven environment with great management and coworkers

A fun, foodie-loving culture who enjoys team potlucks, events, and celebrations!

Work-life balance Monday-Friday schedule, no evenings or weekends

Ready to Join Us?

If you’re eager to make a meaningful impact in the lives of hurting people while sharpening your skills in innovative healthcare and sales, we’d love to hear from you!

Apply now by sending your resume and a brief cover letter explaining why you’re the perfect fit for this role.

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