Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
As the Principal Program Portfolio Owner for Sales and Success, you will play a critical role in structuring and prioritizing a portfolio of strategic programs that drive impactful results across the customer lifecycle. Reporting to senior leadership, you will collaborate with portfolio sponsors, strategists, and functional teams to champion alignment, build a structured program portfolio, and guide change management efforts to maximize strategic impact. This role requires a blend of program management, change management, and strategic foresight to drive operational excellence and measurable outcomes across Sales and Success initiatives.
Key Responsibilities:
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- Build and Structure Program Portfolio:
- Partner with Portfolio Sponsors to design, develop, and structure the program portfolio, ensuring alignment across all stages of the customer lifecycle.
- Lead the framework development for each program stage, incorporating customer-centric insights and measurable objectives to ensure program readiness and success.
- Champion Prioritization:
- Act as a primary advocate for prioritizing high-impact programs, ensuring all required information is gathered for a thorough prioritization phase.
- Identify and drive any necessary strategic work before advancing programs, fostering collaboration among key stakeholders to validate program alignment with overarching goals.
- Develop Change Management Roadmap:
- Collaborate with cross-functional teams and strategists to develop a comprehensive roadmap for change management across Sales and Success.
- Monitor in-flight programs to assess and validate their strategic impact, making data-driven recommendations to adjust focus or resources as needed to drive outcomes.
- Drive Key Portfolio Program:
- Take ownership of a key program within the portfolio, leading its execution from ideation through implementation.
- Oversee all aspects of program delivery, including stakeholder communication, resource allocation, and progress tracking, to ensure that the program meets its objectives and contributes to portfolio-level impact.
Qualifications:
- Bachelor’s degree in business, project management, or a related field; advanced degree or certifications in program management or change management is a plus.
- 10+ years of experience in program management, with a focus on portfolio management, preferably in a sales or partner environment.
- Strong expertise in change management, with a proven ability to influence and drive large-scale initiatives.
- Exceptional communication and prioritization skills, with a talent for working cross-functionally with senior leaders, strategists, and program sponsors.
Additional Skills and Competencies:
- Strong strategic mindset with an ability to navigate complexity, identify key themes, and deliver impactful solutions.
- Adept at managing multiple high-priority projects and balancing long-term strategic goals with near-term operational needs.
- Experience with project management tools and methodologies, including Agile, Lean, or similar frameworks.