Work from Home as a Virtual Medical Assistant in America id-7276

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Job Description

Job Summary

New York City Jobs is seeking organized, detail-oriented, and compassionate individuals to join our team as Virtual Medical Assistants. This work-from-home opportunity is ideal for professionals passionate about providing quality administrative and patient support to healthcare providers and patients. You will assist with scheduling, documentation, and communication, ensuring efficient operation of healthcare practices remotely.

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Key Responsibilities

  • Manage patient appointments, confirmations, and follow-ups using online scheduling tools.
  • Maintain and update electronic medical records (EMRs) with accuracy and confidentiality.
  • Serve as a liaison between patients and healthcare providers to ensure smooth communication.
  • Handle billing inquiries, insurance verifications, and claims processing.
  • Provide patients with instructions regarding prescriptions, procedures, or follow-up care.
  • Coordinate telehealth appointments and assist with technical troubleshooting.
  • Assist healthcare providers with documentation, transcription, and other administrative tasks as needed.

Required Skills and Qualifications

  • High school diploma or equivalent (bachelors degree in a related field preferred).
  • Proficiency in electronic medical record (EMR) systems and healthcare software.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and multitasking abilities.
  • Understanding of medical terminology and healthcare processes.
  • Ability to handle sensitive information with discretion and professionalism.
  • Tech-savvy, with the ability to navigate various online tools and platforms.

Experience

  • At least 1–2 years of experience in a medical office, healthcare administration, or virtual assistant role.
  • Prior experience with EMR systems such as Epic, Cerner, or similar is a plus.
  • Familiarity with HIPAA compliance and healthcare privacy regulations.

Working Hours

  • Flexible working hours with shifts available between 8:00 AM to 8:00 PM EST.
  • Full-time and part-time positions available.

Knowledge, Skills, and Abilities

  • Exceptional time management and ability to prioritize tasks effectively.
  • Strong attention to detail to ensure accuracy in patient records and communications.
  • Empathy and patience when interacting with patients and their families.
  • Proactive problem-solving skills to handle patient inquiries and technical issues.

Benefits

  • Competitive pay with performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off, including vacation and sick leave.
  • Professional development opportunities, including access to healthcare training.
  • Remote work flexibility, allowing for a better work-life balance.
  • Supportive and inclusive team culture.

Why Join New York City Jobs?

At New York City Jobs, we are dedicated to empowering healthcare professionals and improving patient experiences. Joining our team means being part of a mission-driven organization that values innovation, inclusivity, and professional growth. You will have the opportunity to work with leading healthcare providers while enjoying the flexibility of a remote role.

How to Apply

To apply for the Virtual Medical Assistant position, please send your resume and a cover letter detailing your relevant experience to us. Include Virtual Medical Assistant Application in the subject line. Applications will be reviewed on a rolling basis.

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